How can we help?
Please search for help articles to find answers to commonly asked questions.
Submit Support Ticket
Please choose the support you need and fill out the ticket request form. A team member will respond within 24 hours. We strive to address requests within the same business day.
How can we help?
Please browse through our help articles to find answers to commonly asked questions. If you can't find the information here, please email our team.
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- Digital Marketing
- Email Hosting
- Search Engine Optimization
- Website Hosting
- WordPress Websites
Create and check status of support ticket
How to choose the correct support ticket for your needs, create a ticket and check on ticket status.
Register for Ecropolis help account
How to register for an Ecropolis help account. This will enable you to create support tickets and review their status.
Google Search Console: Ecropolis Account Access
Search Console tools and reports help you measure your site’s Search traffic and performance, fix issues, and make your site shine in Google Search results.
Google Analytics: Ecropolis Account Access
Google Analytics is the most popular tool for measuring traffic to your website. GA is easy to set up and configure and Ecropolis will do it for you.
Google Site Verification (via DNS)
Several Google products that interact with your website require that Google can verify that you own and have control of your website. This article will detail how to verify your website using the DNS method.
Delegate Access to Your GoDaddy Account
If Ecropolis is hosting your website but you registered your domain through GoDaddy, then generally we would like access in order to manage the DNS records for you.
How we WordPress
Ecropolis utilizes its own unique WordPress configuration that includes an excellent collection of premium plugins providing advanced functionality, security and performance.
General Email Settings for Ecropolis Email
How to configure ecropolis hosted email addresses. You will find both general settings and information along with some steps for specific mail clients.
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- SCORE Chapter Email Marketing
- SCORE Chapter Event Management
- SCORE Chapter Webmaster Support
- SCORE Chapters
Create and check status of support ticket
How to choose the correct support ticket for your needs, create a ticket and check on ticket status.
Register for Ecropolis help account
How to register for an Ecropolis help account. This will enable you to create support tickets and review their status.
Email Marketing Samples, Ideas & Tips
View sample emails, get ideas on what to include in your newsletters and event emails, and learn more about email marketing.
Sign up for a SCORE Website Maintenance Package
Does your chapter need a professional webmaster to take your SCORE chapter website to the next level?